All of your company's knowledge. A single brain.

It's the infrastructure where all of your company's knowledge lives: documentation, processes, policies and expertise. Once centralized, that knowledge can be used from assistants, automations, your website, your intranet or any connected system. Artificial intelligence is the engine that makes it possible, not the product.

A chatbot is an interface. CORTEX is the knowledge layer underneath it: governed, versioned, audited and available to many channels at once. Conversational assistants are just one of the ways to put it to use.

That it's the base layer everything else runs on. Just as an operating system manages a computer's resources, CORTEX manages your company's most valuable resource — its knowledge — and makes it available to every process, team and channel.

No. Your teams keep working where they already work; CORTEX integrates at those touchpoints (web, intranet, apps, API). Knowledge management is concentrated in a single dashboard run by one or two people — with our support.

It doesn't replace them: it builds on them. CORTEX feeds on what you already have and turns it into useful answers. Over time, many companies find it becomes their primary source of truth, but the transition is gradual and you decide the pace.

From SMBs with an overloaded support team to large organizations with knowledge scattered across dozens of systems. The usual entry point is a specific area (customer support, HR), and it expands from there.

The first thing you'll notice: repetitive queries stop draining your team, and customer answers go out instantly and with the same standard. The first brain can be answering within days thanks to our onboarding.

Not exactly. We sell an infrastructure that puts your company's knowledge to work. AI is the engine we use, but the product is your knowledge — organized, governed and available.

Virtually any: PDF, Word, Excel, PowerPoint, Markdown, CSV, JSON, HTML, XML, TXT, emails, databases, entire websites, sitemaps, help centers, manuals, regulations, procedures, video and audio transcripts, FAQs, catalogs and sales or internal documentation.

There's no practical limit by design: the infrastructure scales with your knowledge. Plans are sized to volume and usage, and our team helps you prioritize what to load first to see value as soon as possible.

That's the most common case, and it's exactly why our onboarding team exists: they structure, clean, remove duplicates and classify the content with you before it's fed in. You don't need to get your house in order before starting; we start by ordering it together.

Three ways: connected sources that sync on their own, manual updates when a document changes, and periodic reviews with our team. On top of that, internal diagnostics flag old content or content with low answer quality.

It's designed to answer only from your knowledge and to cite the source. When there isn't enough basis, it says so and — if you configure it that way — hands off to a person. That's valuable data too: every unanswered question tells you what's still undocumented.

Yes. You can test each brain before publishing it, review real conversations, flag answers that could be better and fix the source knowledge. Every change is versioned and audited.

Yes, that's the default behavior: every answer links to the document and version it came from. Traceability runs from the user's question to the original text.

Yes. It can understand questions and answer in the languages of your customers and teams, while keeping the knowledge centralized in a single place.

Your data is yours, always. It lives encrypted on enterprise-grade distributed cloud infrastructure, completely isolated from any other company's, and you can export or delete it whenever you want.

No. Your knowledge is used exclusively to answer your users. The intelligence engines run under enterprise usage agreements that exclude training on your data.

In layers: each brain has its own knowledge, each channel exposes only the brain it should, and each dashboard user has a role with specific permissions. Restricted knowledge (leadership, legal) stays out of reach of anyone who shouldn't see it.

Everything that matters: who changed what knowledge and when, what was asked, what was answered and with which sources. Traceability is complete, from the user's question to the source document.

In transit and at rest, with per-organization isolation. Access is controlled at every layer: source, brain, channel and user.

You take everything: your documentation, your content and your history, exported in standard formats. No lock-in and no data held hostage. What keeps you is the product, not the contract.

Yes. Knowledge is replicated and versioned, with full history. You can roll back to any previous state and nothing is lost irreversibly.

CORTEX processes data within the European data-protection framework, with encryption, access control, activity logging and the ability to export and delete, and it gives you the documentation you need for your records of processing. Even so, GDPR compliance in your organization depends on how you use the tool: ultimate responsibility always lies with the customer and this content does not constitute legal advice.

CORTEX offers inventory, control, documentation, audit and traceability tools that make governing internal AI use easier. We don't certify compliance with the AI Act or any other regulation: responsibility for compliance lies with each organization, and we recommend relying on specialized legal advice.

No. No tool can guarantee it for you. What CORTEX provides are the means — governance, documentation, traceability, permissions, audit — for your organization to manage that compliance with order and evidence. The decision and the responsibility are always yours.

A dashboard where you see and govern, in one place, the inventory of brains, sources, models and channels; internal usage policies; the audit; and the traceability of every answer back to its source. It's designed to bring order and visibility, not to replace your organization's judgment.

Yes. Role-based permissions and activity logging let you document access, changes and answers end to end.

Yes. Every brain and every document has full versioning: what changed, when and who. You can revert to any previous version.

The market's leaders: OpenAI, Anthropic, Google, Cloudflare Workers AI, Mistral, DeepSeek and OpenRouter. CORTEX selects the right one for each case based on cost, quality and speed, and the architecture is ready to add new engines as they appear.

Nothing serious: that's the advantage of being infrastructure rather than depending on a single engine. If a provider goes down, another takes over automatically; if its price or quality changes, it gets swapped out. Your knowledge stays untouched.

No. The engine is chosen and changed; the knowledge stays. When a better model appears, it's connected without migrations and without rebuilding your base.

Yes, two ways: knowledge sources (your document repositories feed CORTEX) and output channels (your website, intranet or apps query CORTEX via widget or API). Integrations keep expanding.

Yes. Any system can query CORTEX and receive answers with their sources via API, which lets you embed knowledge into internal apps, workflows and automations.

A globally distributed cloud network, with data encrypted and replicated, millisecond response times in any region and enterprise-grade availability. No servers for you to maintain.

It's designed to run 24/7 on distributed, redundant infrastructure, with automatic continuity across engines. Service-level agreements are defined in the Enterprise plans.

The first brain is usually answering in days, not months. Full rollout depends on the volume of knowledge and the integrations, but the approach is always the same: visible value in the first week.

A specialized team that audits, structures, organizes, classifies and feeds your knowledge; configures the brains and channels; tests with real questions; and trains your team. You don't buy empty software: you buy a working system.

No. The dashboard is designed for business users, and our team covers the technical side of integrations and setup. If you have a technical team, they'll love the API; if you don't, you won't miss it.

Yes. We migrate knowledge from help centers, wikis, document managers, shared folders and custom systems. The migration includes cleanup and reorganization: it's the chance to leave years of documentation debt behind.

Ongoing partnership: periodic quality and coverage reviews, knowledge optimization, functional support for your team and consulting for the next phases (new brains, channels, automations).

With data from the system itself: queries resolved autonomously, average response time, knowledge coverage, user satisfaction and hours recovered. We review it with you periodically against the agreed goals.

A 30-minute conversation to understand your case, access to a sample of your documentation and one internal point of contact. Our onboarding team handles the rest.

It depends on the volume of knowledge, the channels and the level of service. We work with subscription plans sized to each company. In the demo we give you a concrete proposal — and the calculator on this page gives you a sense of the order of magnitude of the return.

No. The subscription is flexible and your data is exportable at any time. We'd rather keep you through results.

Yes, and we recommend it: one area, one brain, one channel. Measurable results in weeks and, from there, expansion to the rest of the organization with the knowledge already governed.

The rollout service is sized to the scope of the project and detailed in the proposal. No surprises: you'll know what it includes before you start.

Yes. The best way to evaluate CORTEX is to see it answer real questions about your real documentation. Request the demo and we'll prepare a test with a sample of your knowledge.

Volume, custom integrations, service-level agreements, advanced governance and dedicated support. We define it around your organization's needs.

The IT & Business Intelligence team at SerendipiaAgency.com, which develops the product exclusively and supports every rollout. You'll always talk to the team that builds the platform.